By Spencer Van Dyk
CTV News
Published: June 02, 2026
With concerns about long wait times and staffing shortages, more than nine in 10 Canadians want to see widespread health-care system changes, according to a new survey by Nanos Research for the consulting firm Santis Health.
According to Nanos Research, key findings from the survey include 91 per cent of respondents saying the health-care system must change, 55 per cent saying the system is not only headed off course, but in the wrong direction, and 70 per cent saying they’re worried or frustrated about the state of the system.
“Nine in 10 Canadians calling for system change is not a nudge — it’s a mandate,” wrote Santis Health managing partner, Patrick Nelson in a press release. “It’s a wake-up call for those who resist change, and importantly, ‘permission’ for decision makers to move faster and further to innovate and do things differently.”
“Canadians are ready and willing to change,” Nelson wrote. “The system and governments now have a license or even, an obligation to change, and lead it.”
Only 14 per cent of respondents said they believe the health-care system is headed in the right direction.
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